Spin123 takes the privacy of every Malaysian member seriously. This document clearly sets out what data we collect, how it is used, and your rights as the owner of that data — all in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Before you read the full policy, here are the core principles that underpin how Spin123 handles your personal data.
Spin123 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). All processing of our members' personal data is carried out in accordance with the principles set out in that Act — including lawful processing, purpose limitation, and full transparency to data subjects.
Every piece of data you send to Spin123 — from login credentials to deposit details via Touch 'n Go, GrabPay, DuitNow, or FPX — is protected with industry-standard 256-bit SSL encryption. No sensitive information can be intercepted by third parties during transmission.
Spin123 has never sold, rented, or transferred members' personal data to third parties for marketing or any other commercial purpose, and we never will — not without your explicit consent. Your data belongs to you; we are simply its responsible custodian.
As a Spin123 member, you have the full right to access, correct, transfer, or request the deletion of your personal data at any time. All data rights requests are handled by the Spin123 compliance team within 14 business days.
You are free to opt out of any Spin123 marketing communications — promotional emails, push notifications, or SMS messages — at any time through your account settings or by contacting our support team. Opting out will not affect your access to the platform.
Spin123 believes every Malaysian player deserves to know exactly how their data is handled. That's why we've written this Privacy Policy in plain, easy-to-understand English — not complex legal language that the average person would struggle to read.
This Privacy Policy explains how Spin123 collects, uses, stores, and protects your personal data when you register, log in, or use any service on the spin123.site platform. This document should be read together with Terms & Conditions Spin123. If you have any questions regarding this privacy policy, please contact us at support@spin123.site.
Spin123 collects various types of personal data from members and visitors to our platform. This data collection is necessary to enable us to provide a safe, personalised, and efficient service to all users in Malaysia. We only collect data that is genuinely required and do not gather excessive information.
Data You Provide Directly: When you register a Spin123 account, you provide us directly with the following information:
Automatically Collected Data: When you browse or use the Spin123 platform, our systems automatically collect certain technical information, including:
This automatically collected technical data is used solely for security purposes, fraud detection, platform performance improvement, and usage analytics that do not directly identify you personally.
Spin123 uses collected personal data solely for the stated, lawful purposes under Malaysia's PDPA 2010. We do not use your data beyond the scope set out in this privacy policy without first obtaining your consent.
The following are the primary purposes for which Spin123 uses your personal data:
Spin123 does not sell, rent, or disclose members' personal data to third parties for their own marketing purposes. That said, in the course of operating the platform, Spin123 does share certain personal data with selected third parties in the following limited circumstances:
All third-party providers working with Spin123 are bound by data processing agreements that require them to protect our members' personal data to a standard equal to or higher than Malaysia's PDPA 2010. They are not permitted to use that data for any purpose beyond what is specified in those agreements.
Spin123 continually invests in the latest data security infrastructure to ensure the personal data of all Malaysian members is protected in the most effective way possible. For us, data security is not an added feature — it is central to how we build and operate the platform.
The technical and organisational security measures we employ include:
While Spin123 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure against every cyber threat. You also play an important role in keeping your Spin123 account safe by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.
As a data subject under the Personal Data Protection Act 2010 (PDPA) Malaysia, you hold several important rights regarding your personal data held by Spin123. We fully respect these rights and provide a clear process for you to exercise them.
You have the right to request a copy of the personal data Spin123 holds about you at any time. Requests will be processed within 21 days.
If any personal data we hold about you is inaccurate or outdated, you have the right to request immediate correction through your account settings or by emailing our support team.
You may request the deletion of your personal data upon account closure, subject to applicable Malaysian legal data retention obligations.
You may object to the processing of your personal data for direct marketing purposes at any time, without providing any specific reason.
You have the right to receive the personal data you have provided to Spin123 in a machine-readable format for transfer to another service provider.
In certain circumstances, you may request that the processing of your personal data be restricted while a dispute is being resolved.
Spin123 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit the Spin123 website. They help us remember your preferences, maintain your login session, and understand how you use the platform so we can continue to improve it.
Spin123 uses four main types of cookies:
* The toggle above is for illustration purposes only. To manage your actual cookie preferences, please access your browser settings or contact Spin123 support.
You can manage and delete cookies at any time through your web browser settings. Please note, however, that disabling certain cookies — particularly essential cookies — may affect the functionality of the Spin123 platform, including your ability to log in and make deposits or withdrawals.
Data Retention Period: Spin123 retains members' personal data for as long as necessary to fulfil the purpose for which it was collected, or to comply with Malaysian legal obligations. As a general rule, account and transaction records are retained for a minimum of 7 years after account closure to meet Malaysian financial and anti-money laundering legal requirements. Data that is no longer needed will be securely deleted or anonymised.
Amendments to This Privacy Policy: Spin123 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or new legal requirements. Any material changes will be communicated to members via their registered email address or through a notice displayed on the Spin123 website at least 7 days before taking effect. The updated effective date will always be shown at the top of this document.
Your continued use of the Spin123 platform after any amendments to this Privacy Policy take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically. If you do not agree with any changes, you have the right to close your Spin123 account by contacting our support team.
Contact Us Regarding Privacy: For any enquiries, complaints, or requests relating to this Privacy Policy and your personal data at Spin123, please contact our Data Protection Officer by email at support@spin123.site with the subject line "PDPA Privacy Enquiry". We are committed to responding within 14 business days.
Answers to the questions members most frequently ask about how Spin123 handles their personal data.